1. ACCEPTANCE OF GENERAL TERMS AND CONDITIONS
By ordering from our site, you accept our general terms and conditions, including our Privacy Statement.
2. PRICE CHANGES
Rozober Ltd. reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. At times where software or human errors for instance list products with an obvious faulty price, DesignNest Europe reserves the rights to cancel the order without any notification.
7. DAMAGE DURING TRANSPORTATION
All shipped packages are insured. If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. When returning goods to us, do not use snail mail as this is uninsured (and you will not be reimbursed if the package is lost). Always keep your receipt. If you notice any damages when you unpack your items, please fill in the returns/replacement form.
9. RETURNS POLICY
14-DAY COOLING-OFF PERIOD
Customers have the right to return the product(s) back to us. You have to notify us by filling in this form within 14 calendar days after delivery. Products that are undamaged must be in its original packaging, original state and intact. We will not be able to process the return if the product(s) doesn't meet the conditions mentioned. You will receive a prepaid return label and product(s) must be returned to us within 14 calendar days of receiving this return label.
As soon as the returned product is received by Rozober Ltd. the refund request will be processed within 2 working days.